We’d Love to Hear from You
Have a question, feedback, or a price that looks off? Drop us an email — we read everything and aim to reply within 24 hours.
What we can help with
Price History is run by a small team, and the same inbox handles everything — bug reports, missing prices, store requests and account questions. Including the product link or a screenshot in your first email usually saves a round trip and gets you a real answer straight away.
A product isn’t tracking correctly
Send us the product link along with what you are seeing — a stale price, a missing chart, or a listing that will not add. Store pages change layout often, and a broken link is usually a quick fix once we know which one it is.
Alerts aren’t reaching you
Tell us the email address on your account and the product you set an alert for. Most missed alerts turn out to be mail filtering, and we can confirm from our side whether the alert was sent and when.
A store or category you want added
We add stores based on what people actually ask for. If you shop somewhere we do not cover yet, send us the site and a sample product link, and we will look at whether we can track it.
A price or gold rate looks wrong
Our price data is aggregated and shown as indicative, so a figure can occasionally lag behind a store. If a number looks off, send a screenshot with the page and time, and we will check the record for that product or city.
Account and data requests
Write to us if you want to change your email, export what we hold, or delete your account and its data. Use the same address as your account so we can verify the request, and see the privacy policy for what we store.
Press, partnerships and feedback
Media enquiries, integration ideas and plain product feedback all reach the same inbox. We read everything, and a fair number of the features shipped this year started as a user email.
Frequently Asked Questions
How quickly will I get a reply?
We aim to respond to every email within 24 hours on working days. Requests that need us to investigate a specific product or account can take a little longer, and we will tell you if that is the case.
Is there a phone number I can call?
No. Price History is email-first support, which lets us keep a written record of your issue including any links or screenshots you send. For quick questions, the Telegram channel is often the fastest route.
How do I report a wrong price?
Email us the product link, the price we are showing, and the price on the store, ideally with a screenshot and the time you saw it. That is enough for us to trace the data point and correct it.
Can I request support for a new store?
Yes, and we welcome it. Send the store website and one or two example product links. We prioritise stores that several people ask for and that we can track reliably.
How do I delete my account?
Email us from the address registered on your account and ask for deletion. We will remove your account and the tracked products and alerts tied to it, and confirm once it is done.